Shipping Policy

1. Introduction

Welcome to black-magazine!

At black-magazine, we are committed to providing our customers with a smooth and convenient shopping experience. This Shipping Policy explains how we process, handle, and deliver orders placed through our online store.

We specialize in stylish table lamps and wall sconces, and our goal is to ensure that your purchases arrive safely and within the estimated delivery timeframe.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

2. Free Shipping

We are pleased to offer FREE SHIPPING on all eligible orders at black-magazine.

Customers can shop for their favorite table lamps and wall sconces without worrying about additional standard shipping fees.

The applicable shipping cost, if any, will be clearly communicated during checkout.

3. Order Processing and Handling Time

Once you successfully place an order with black-magazine, our team begins processing it.

Our standard order handling time is:

• Handling Time: 1–2 business days.

During this period, we verify order details, prepare your products, and arrange them for shipment.

Please note that business days exclude weekends and applicable public holidays.

4. Shipping Transit Time

After your order has been processed and dispatched, it will be handed over to our shipping or delivery partners.

Our estimated shipping transit time is:

• Transit Time: 3–5 business days.

Transit time refers to the period between dispatch and delivery to your shipping address.

Delivery times may vary depending on your location, transportation conditions, and circumstances beyond our control.

5. Estimated Delivery Time

At black-magazine, our estimated total delivery timeframe is:

<escape></escape>Total Estimated Delivery: 5–8 Business Days<escape></escape>

The delivery schedule is calculated as follows:

• Order Handling: 1–2 business days.
• Shipping Transit: 3–5 business days.
• Total Estimated Delivery: 5–8 business days.

Please understand that delivery estimates are not guaranteed dates. Unexpected delays may occasionally occur due to weather conditions, public holidays, transportation disruptions, or other unforeseen circumstances.

6. Order Confirmation

After placing an order with black-magazine, customers may receive an order confirmation through the contact information provided during checkout.

Please ensure that your name, phone number, and shipping address are accurate and complete.

Our customer support team may contact you if additional information is required to process your order.

7. Order Tracking

Once your order has been dispatched, you may contact our customer support team to request information about its delivery status.

Please provide your order number so that our team can assist you.

If you experience any issues with your delivery, we encourage you to contact us promptly.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

black-magazine cannot guarantee successful delivery if an incorrect or incomplete address or contact number is provided.

If you notice an error in your shipping details, please contact us as soon as possible before your order is dispatched.

We will do our best to assist with any necessary corrections.

9. Delayed or Missing Orders

Although we work hard to deliver orders within the estimated timeframe, occasional delays may occur.

If your order has not arrived within the estimated 5–8 business days, please contact our customer support team.

We will review your inquiry and assist you in checking the status of your shipment.

10. Damaged Products During Shipping

At black-magazine, we want every customer to receive their products in good condition.

If your table lamp or wall sconce arrives damaged or defective, please contact us as soon as possible.

We recommend providing:

• Your order number.
• A description of the issue.
• Clear photographs of the damaged product.
• Photographs of the packaging, if available.

Our support team will review your request and help you with the appropriate resolution under our return and refund policy and applicable consumer protection laws.

11. Returns and Refunds

We offer free returns within 14 business days, subject to our return policy and applicable consumer protection laws.

Eligible refunds are generally processed within 3 days after the returned product has been received and the refund has been approved.

For more information, please review our Return and Refund Policy or contact our customer support team.

Nothing in this policy limits any statutory consumer rights applicable in Brazil.

12. Changes to This Shipping Policy

black-magazine reserves the right to update or modify this Shipping Policy whenever necessary.

Any changes will be published on this page with an updated revision date.

We encourage customers to review this page periodically to stay informed about our shipping terms and conditions.

13. Contact Information

If you have any questions or concerns regarding shipping, delivery, order processing, or tracking, please contact us.

Trade Name: black-magazine

Email Address: support@black-magazine.com

Phone Number: +55 92 2123-1630

Business Address: Av. Torquato Tapajós, 8253 – Tarumã, Manaus – AM, 69065-160, Brazil.

Our customer support team will be happy to assist you.

Thank You for Shopping with black-magazine!

We appreciate your trust in black-magazine. We are dedicated to making your shopping experience convenient, reliable, and enjoyable.

Thank you for choosing us for your home lighting needs.

black-magazine – Illuminate Your Space, Elevate Your Style.